4.26.2007

Recruiters' Top 10 Complaints

Recently, I came across this article in BusinessWeek in which several interviewers from different companies discuss the mistakes applicants do when they interview. The editor comes up with 10 of those mistakes. Here are a few highlights from that article:

  1. Follow Interview Etiquette

    Some of the most embarrassing moments are caused by blunders a student didn't anticipate. A cell phone ringing in the middle of an interview can be an unwelcome interruption. Whatever you do, don't stop to answer it or check the number, says Connie Thanasoulis, director of campus recruiting at Merrill Lynch. Her advice: "Apologize, and immediately move on."

  2. Keep Your Answers Short and to the Point

    Try to keep your answers under a minute if possible. This gives the interviewer a chance to consider whether they want to ask the candidate to elaborate on the answer. "If the interviewer wants more details, they will ask for it," Sullivan says.

  3. It's Okay to Be Clueless

    The question can be an interesting test for Canale, who evaluates candidates by the manner in which they answer the question. He says that being honest about not knowing the answer is sometimes the best tactic. "Don't be afraid to say I don't know," says Canale. "I think that would be an area where everybody could improve."

  4. Avoid Clichés

    It can irk a recruiter when students spend their allotted time talking about themselves in broad generalizations or clichés. Avoid common phrases such as "I'm a people person" or "I'm a creative person." Instead, Booz Allen's Sullivan recommends that you come up with pertinent examples or stories that clearly illustrate your point.

  5. Keep Negativity Out of the Conversation


     

    "The problem is you don't know if the person sitting across from you may be a consultant," McLaughlin said. "You could be rubbing the person the wrong way. I always tell students stay away from anything that could be perceived as a negative comment."


     

  6. Always Have Questions Prepared

    Students should walk into the interview with a list of thoughtful questions that take advantage of the recruiter's knowledge of the company, Sullivan says. He recommends avoiding questions that can easily be answered by looking at the company's Web site, such as whether the company has a Boston office. "You should have three or four really good and insightful questions that show self-awareness that you are in front of someone who is pretty senior," Sullivan says.

  7. Keep Your Ego in Check


     

    If quantitative math is not your strong suit, don't pretend that it's your best subject. You could be sitting across from a derivatives trader who might want to put you on the spot, says Citigroup's McLaughlin. "Instead of making broad characterizations about your skill set, be more humble about your abilities," she says.


     

  8. Don't Walk in Unprepared

    Learn as much as you can about the person who is interviewing you and the company before the interview. Recruiters say they are sometimes surprised when they see a student has done little to no research on the company before the interview. "We've seen students that may not know the company or firm. Some may not have visited the Web site or attended a briefing on campus," said Angela Marchesi, MBA recruiting program manager at Deloitte.

  9. Don't Talk in Absolutes


     

    Students should avoid the temptation to tell a recruiter that their firm is the candidate's No.1 choice.


     

  10. Never Bring Up Salary

    "Sometimes there is a tendency for candidates to overemphasize the compensation piece," he says. "They talk less about 'how can I contribute to the company?' and more about "what can I make here?'" Students should equate an initial meeting with a recruiter with a first date, Vijungco says: "On a first date, you don't want to talk about marriage."

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